15-min response SLA
(631) 654-6597
Small Business IT for Long Island businesses
SMB IT

Small Business IT in Long Island

Most MSPs are built for the 100-user client and bolt the small ones on as an afterthought. We're built the other way around. Our small-business plans assume one or two non-IT people are running operations and need a partner who explains what's broken in plain English, prices what things cost without games, and shows up when something falls over.

  • Predictable IT spend even with 5 employees
  • Skip the multi-vendor mess
  • Compliance basics covered (HIPAA, NY SHIELD)
  • Owner-friendly: we explain things without jargon

Get pricing for SMB IT

Senior engineer responds within 15 minutes during business hours.

No spam SOC 2 aligned 4.9/5 (61+ reviews)
4.9/5 Rating
61+ verified reviews
15-Min Response SLA
Critical issues, business hours
SOC 2 Aligned
Security controls + processes
340+ Clients
Served on Long Island since 2012
Microsoft Silver PartnerCompTIA Managed Services Trustmark+Datto Blue Diamond PartnerCisco Certified SMB PartnerBBB A+ AccreditedSOC 2 Type II Compliant Processes
What's included

Everything you get when you hire us for smb it.

Flat scope, written SLA, no surprise add-ons. If something isn't in the list, ask — we'll tell you whether it's in scope or quote it separately before any work starts.

Response SLA

Critical issues touched within 15 minutes during business hours. 24/7 emergency line for active outages.

Plans starting at 1-user minimum
Onboarding in under 14 days
Microsoft 365 setup and migration included
Endpoint protection on every device
Help desk by phone, email, and portal
Quarterly check-in with a real engineer
No long-term contract
Small Business IT delivered by Island Tech Services
How we deliver

A standard playbook, tuned to your business.

We've run small business it engagements for over a decade. Same playbook, customized to your environment, executed by the same team that takes the support tickets after.

  1. 1

    Assessment

    Map your current state in week one. Document gaps and quick wins.

  2. 2

    Plan

    Written scope, SLA, and timeline. No work begins without sign-off.

  3. 3

    Execute

    Senior engineer leads delivery with junior support. Daily updates.

  4. 4

    Operate

    Monitoring, monthly reporting, quarterly review.

FAQ

SMB IT questions, answered.

We fix IT before it breaks your business.

Ready to talk about smb it?

Free assessment, written scope, real plan. Senior engineer on the line within 15 minutes.